Returns

Return Policy

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the Receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. 
The driver will come to you to receive the item.

Nonrefundable Commissions for Credits Cards

Followings fees are not refundable: 

If order originally paid by credit card 2.5% fees will be detected

If order originally paid with MyFatorah 0.1 KWD on each invoicing transaction. 2% on each invoicing transaction.

 

VISA/ Master Card

0.1 on each invoicing transaction. 3% on each invoicing transaction.

Shipping costs are nonrefundable

Kindly be Aware that Shipment is Not-Refundable, So If You need to return your purchased item

You Have Choose 2 Options:

1) You can Return your Product to Our Showroom 
    -In this Case,Only The Product amount will be Returned

2) You can Ask us to Pick up the item from Delivered address 
– In this Case, Delivery Charge will be deducted from Product amount.