Privacy policy

Data we need

• Account details when you choose to sign in.
• Name, phone, address and optional email when creating an order.
• Order, payment and delivery information needed to complete the transaction.

How data is used

• Creating the order, updating its status and supporting the customer.
• Verifying payment and preventing duplicate orders or misuse.
• Improving site performance and service reliability while protecting your privacy.

Analytics and cookies

• The site does not load Google Analytics or marketing tags until you make an explicit choice in the consent banner.
• When analytics is accepted, technical identifiers and usage events may be sent to Google, including page and product views, add to cart, checkout start and confirmed purchase.
• Names, phone numbers, email addresses and delivery addresses are not included in Google Analytics events. You may reject analytics or marketing entirely.
• Google processes this data under its terms and policies. Learn more at “How Google uses information from sites or apps that use our services”.

Protection and retention

Session and order data is used to provide the service and retained for operational and legal requirements. Mahhalcom does not ask for your identity-provider password or verification code on a public page.

Requesting help

For questions about data linked to your order, use the published contact details and provide the order number without sending sensitive payment information.